About Good to Know Contact

  • We provide service in English and Finnish.
  • We do not ship our products outside of Canada.
  • Shipping is free for orders of $200 or more in Greater Vancouver. For orders less than $200 or outside Vancouver, the shipping cost will be added depending on the order amount and destination.
  • Prices, products and schedule are subject to availability. They may change at any time beyond our control.
  • No returns are accepted unless ordered products are damaged.
  • Payment methods are credit card, e-Transfer, cheque or cash. Orders will be processed when the payment has been received.
  • Once the payment has been received, your order will be ready in about 2 weeks from the ordering deadline.
  • When your order is ready, we will notify you by e-mail.
  • Refrigerated products such as cheese and herring are only available in Greater Vancouver area.
  • We launched our new website in February 2018. If you had an account on the old website, you need to register a new account now.